Sarku Japan

Reviews

• Sue C.

  star star star star star_border 31 July 2026

  Yesterday we had to stop by Sears (really, 'had' to because it's not my fav store, except for the optical area) and we were hungry. I would rather leave the mall and go to a local restaurant but for convenience sake we got lunch at the food court.
  
  Ambiance:
  We've not been to the mall in a very long time and were surprised at how nice the food court area looked - the furniture was white  - regular and bistro level tables, comfy regular and bistro height chairs, nice area rugs,etc.
  
  Options:
  After strolling past the usual suspects (pizza, burgers, subs, etc.) I chose Sarku Japan and ordered chicken teriyaki with white rice and a diet tea. There was a line and there were 2 cooks making tons of grilled food - most of which was chicken. The dish and the tea were $8.88 but I got 2 lunches from the container of food so I have no complaints.
  
  To Go Process:
  The cooks lined up to-go boxes with white and fried rice and then added the veggies and protein to each box. People on line grabbed their boxes and went on their way - it was a pretty quick process.
  
  Food:
  Besides being very generous with the portion, the flavor was just great!The finely sliced cabbage and thin carrot slices were piled on top of the flat top grill and a metal bowl was placed over the pile. The cook removed the bowl, moved the veggies around a bit and then covered the veggies with the bowl, doing this a few times before doling the veggies into the to-go boxes. That's all it took to make delicious veggies (next time I'm ordering a double portion of them!)
  
  The pink chicken pieces were poured onto the flat top grill and the cook rotated the pieces on the flat top until the chicken was firm and browned. He put generous portions into most of the boxes (one box got shrimp that he had cooked on the grill separately). The chicken is not in a sauce but the teriyaki flavor is in each piece. The line kept on growing and most people ordered chicken so the cooks kept on putting more chicken on the grill. A man in the back of the restaurant came to the front with a huge bowl of rice to keep the front of the house in supply.
  
  The rice was very sticky (I prefer sticky rice) so if you like each grain separated from one another you may want to order noodles instead.
  
  Sarku is a destination!
  After I had my fill (with more than half left over) I returned to the counter to thank the manager and tell her how delicious everything was. She was hustling and my guess is she is the owner. I suspect she and her family members (with whom she was speaking another language) are Chinese and not Japanese. The cooks looked like 2 Caucasian kids. Even if there isnt' a Japanese person in the place this food is very tasty and I'd go back there to have lunch any day - whether I was shopping at the mall or not!

• Diana M.

  star star star star star 23 July 2026

  This is one of the best fast food Japanese place ever!! They really hook you up with the food portion! I got the chicken & shrimp teriyaki with white rice & hubby got it with just chicken, but the portion is so much that I had some leftovers to go. The sauce is delicious & I always ask extra on top of my rice. Great food court meal in between shopping.

• Pasquale G.

  star star_border star_border star_border star_border 21 July 2026

  I was at the mall today with my friend and an adult male whistled continously at my 16 year old friend and called her mamacita several times trying to get her attention. it was an emotionally stressful time, my friend is leaving the country tomorrow and i might never see her again and here she's being hollered at by some twiggy ass adult with pink hair who looks like he shoots up in the bathroom on the job. when i call the manager, she insultingly tells me again and again it isn't her problem or she can't do anything when i ask if there's a human resources. that was after the first call where some other guy told me the manager wasn't there on that day and hung up when i tried to question him further. then i call security at broward mall, the guy laughs at me and tells me they can't do anything because i'm not at the mall anymore, i explain nothing was done at the moment because we were all in shock that a group of high schoolers are actually being catcalled at a public fucking foodcourt by some asshole with immunity to consequence because everyone else there is an asshole. how are we supposed to all shake off not seeing our friend ever again as well as being publicly objectified, interrupt our time together, and complain to the manager who said he probably just wanted us to buy stuff? even if he wasn't trying to get his pasty prick wet, why would anyone find it professional to call over teenagers like you're trying to get a hookers attention? food's probably shitty too. 1 star

• Anthony G.

  star star star star_border star_border 7 July 2026

  Love this franchise!  I lived in Jacksonville Florida and would go to that location all the time. One of the main differences between these two locations is that In Jacksonville they give you a card and after your seventh meal they give you one free. This incentive made me visit the Jacksonville location more often.  
  
  Unfortunately, they do not offer that here.
  
  Additionally, the size of the plate that they use here at this location is smaller than the one they gave you in Jacksonville Florida.
  
  I hope this location takes this review into consideration and begin to offer a similar deal.

• Candice M.

  star star star star star_border 2 July 2026

  I really enjoy the chicken teriyaki here. It's a decent portion for the price I'm paying.  Everything is made to order and looks fresh. The chef is nice and always asks if we want sauce on our rice. The only thing I don't like is the cashier/owner lady. She's rude, no smiles and not even a thank you. She should appreciate customers and be a little friendly.